Privacy Policy

Effective Date: March 2024

1. Introduction

Welcome to Bluetick Chauffeur Services. We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email address, date of birth, driver’s license number, and payment information.
Rental Information: Details about the vehicles you rent, rental dates, and locations.
Usage Information: How you use our website and mobile applications, including IP address, browser type, and access times.
Communication Information: Records of your communications with us, including emails, phone calls, and customer service interactions.

3. How We Use Your Information

We use your information for the following purposes:

Providing Services: To process your rental transactions, manage your reservations, and provide customer support.
Improving Services: To improve our website, services, and customer experience.
Marketing: To send you promotional materials, offers, and other information that may be of interest to you, with your consent where required by law.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We may share your information with:

Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, customer support, and marketing.
Affiliates: Companies within our corporate family for the purposes described in this policy.
Legal Authorities: When required by law, regulation, or legal process, or to protect our rights or the rights of others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

You have the following rights regarding your personal information:

Access and Correction: You can request access to or correction of your personal information.
Deletion: You can request the deletion of your personal information, subject to legal requirements.
Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Cookies and Tracking Technologies

Our website and mobile applications use cookies and similar tracking technologies to enhance your experience and collect usage data. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bluetick Chauffeur Services
128 City Road, London, United Kingdom, EC1V 2NX
Email: info@bluetickchauffeurservices.co.uk
Phone: 0203 576 2232